• Next week (13th December) you will receive an email welcoming you to the new system. The email will include a link to the student portal, your account username and password.
• Please log-on via the link in the email, using the username and password provided. 
• You will be asked to change your password on your first log-in. 
• Please keep the link, your username and new password safe so you can sign-in anytime you need to. 

From December 2018 onwards all online course registrations will be done via the student portal. 

• The courses for JRC's Spring Semester 2019 will be open for registration from 17th December. 
• You will need to log into the student portal to register for courses from 17th December ownards. 
• As always, we will notify you of when registration opens by e-newsletter. If you do not currently receive these emails - which include our latest prospectus, news on new courses and other opportunities to be involved with JRC - please ensure you sign-up for our e-newsletter via our website (submit your email in the box at the bottom of the homepage).

The JRC team is on-hand to make activating your account and using our new portal as easy as possible. We have planned the following to help you:

• We will send you an Userguide by email before 17th December,  to show you exactly how to use the system. 
• The team at JRC will be on-hand if you have any issues activating your account or registering for courses.
• We will be running  drop-in help sessions on Wednesday 19^th December (11am-12pm) and Thursday 20^th December (1pm-2pm) at our office - Lincoln Chambers, 31 Broad Street to help with account activation and course registrations. 
• You can also contact us with questions by email (hello@recovery.je) or by telephone (505977).
• Please note the JRC office will be closed between Monday 24^th December to Wednesday 2^nd January. 

We tested lots of student portals and we feel this is the best one for our students. The benefits for you are: 

• You can create a student profile that you can update anytime making sure the personal details we have for you are always up-to-date.
• You won't need to input your personal details every semester as you have in the past. They will be stored on the portal meaning you only need sign-in and select the courses you'd like to attend every semester.  
• You can cancel any courses you're enrolled onto or sessions you can't attend yourself via the portal. 
• You can see your own learning history - which courses you have attended and when (this will be complete by Spring 2019). 
• The portal is completely GDPR compliant so you can be sure your data is secure. 
• You can access the portal anywhere you have an internet connection. 
• Course materials will be available via the portal where relevant. 

We know that getting used to a new process and system is disruptive and sometimes frustrating. We have had a few teething problems as we have tested the new system over the past few months. We apologise for any issues this has caused. 

The JRC team thank you in advance for your patience with getting used to a new way of registering for our courses and managing your personal details. We have tried to make it as easy as possible for you but understand there will inevitably be a few hiccups when we all begin using it. Please don't hesitate to ask our team for help if  you are having any issues. 

Thank you.